We use the information that your provide us to communicate about, coordinate the set up of and to operate the contracted services (school tours, language academy) and to respond to your questions and concerns throughout. All with the aim of providing the best service possible throughout whilst conforming to: Spanish Statutory Law 15/1999 and the General Data Protection Regulation (GDPR). Below you can find more specific information on difference services.
In specific situations, we collect and process your data with your consent. For example, if you tick a box to receive marketing or similar information from us.
Once your have contracted our services, we need your personal data of students and staff to comply with our contractual obligations. For example to process a booking or enquiry and the services those involve.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
¿To what organizations do we transmit your information?
Only when required to deliver the contracted service and/or to guarantee safety will we pass your information to collaborating service providers. These service providers can include: catering suppliers, official exam providers (Trinity/Cambridge), restaurants, activity providers, travel providers. On agreeing to the terms and conditions on contracting the agreed services you understand this sharing of data may be required in the said cases. Spark will only share data to allow for the carrying out of a contracted service and under no circumstances will Spark share your data for commercial usage.
Correspondence by email is processed by gmail for business and all data is secured by google, although controlled by Spark. For more information see Gmail Privacy Page. We also use an help desk application called Zendesk. Although the information is processed by Zendesk it is controlled by Spark. For more information see Zendesk privacy page. Also feel free to contact us at firstname.lastname@example.org.
By filling in the contact form with their Data, the User authorizes our Websites (indicated above) to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. For example: Personal Data collected: Email address, First name, Last name.
Our contact forms are operated by formstack where your personal information will be sent and stored in private access secured by formstack and available only to Spark. For more information visit the Formstack privacy page or contact us at email@example.com.
Whenever a user completes an application form to work with us, we will collect all of the information on that form in order to consider them for a position to work with us. The information contained on the application forms can include name, date of birth, email, address, phone numbers, gender, photograph, nationality, country and city of residence, next of kin details, previous work history, and curriculum vitae.
All of our application forms are created and managed through Formstack. For more information on Formstack privacy page please visit the provided page or contact us at firstname.lastname@example.org.
Candidates that are offered a position will be asked to upload certain information. Apart from the information mentioned in the “Application Forms” section we may also request and retain:
All of our contract acceptance and interview forms are created and managed google apps. For more information please visit their privacy statement (https://policies.google.com/privacy) or contact us at email@example.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This website is hosted on wordpress.com which not only hosts the website, but also provides functionality and web analysis. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at firstname.lastname@example.org.
We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, given on a feedback form, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com .
All date in the aforementioned areas is secured in password secured areas with SSL encryption and available only to trained Spark staff members. All staff are given data protection training to guarantee correct usage of data. If you would like to see more information on systems we have in place, please refer to our privacy impact assessment.
An individual who seeks access or wishes to correct, amend or delete inaccurate data should direct their query to firstname.lastname@example.org. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly.
We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Spark will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
We have taken all reasonable steps and have in place appropriate security measures to protect your information, including password protection, SSL, staff training and regular monitoring of all our data protection procedures. We adhere to all legals requirements in concern to data protection. Our data protection procedures and training are reviewed annually by Prodat a data protection service. If you would like to see more information on systems we have in place, please refer to our privacy impact assessment.
Protecting the privacy of young children is especially important. For that reason, Spark does not knowingly collect or solicit personal information from anyone under the age of 14. In the event that we learn that we have collected personal information from a child under age 14, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 14, please contact us at email@example.com.
You can contact us directly at firstname.lastname@example.org. We will acknowledge your request within seventy-two (72) hours and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. Including:
Nombre: Spark Languages
Domicilio fiscal: Calle de los Espadas 6, El Puerto de Santa Maria